Refund policy

We want you to be happy with your order. Because most of our products are hair and skin care items, the rules below keep every product fresh and safe for every customer.

Damaged, defective, or wrong item
If your order arrives damaged, defective, or isn't what you ordered, email us at ayyub0224@gmail.com within 14 days of delivery with your order number and a photo of the item. We'll send a replacement or give you a full refund, including shipping, at no cost to you. In most cases you won't need to send the item back.

Personal care items
For hygiene and safety reasons, we can't accept returns of hair care, skin care, or other personal care products for any other reason, including change of mind. Sale items and gift cards are also final sale.

Canceling an order
Changed your mind? Email us as soon as possible. If your order hasn't shipped yet, we'll cancel it and refund you in full.

European Union and United Kingdom customers
If your order ships to the EU or UK, you may cancel within 14 days of delivery without giving a reason, as long as the item is unopened and its seal is unbroken. Contact us first at ayyub0224@gmail.com and we'll send return instructions. Return shipping is paid by the customer.

Refunds
Once your refund is approved, it will go back to your original payment method within 5–7 business days. Your bank or card provider may take a few extra days to post it. If more than 10 business days have passed since approval, contact us at ayyub0224@gmail.com.

Contact
Hosman36, 1791 Walnut Hill Blvd, Columbus, OH 43232, United States
Email: ayyub0224@gmail.com | Phone: 614-696-2356